Policies
Bookings and deposits are done through Fresha booking system.
We'll message you approximatley 48 hours before your session as a courtesy reminder.
To make things easier, our eyebrows tattoo services have the same price in case you are not sure what technique to choose. We can decide together at the time of your Appointment.
Clients must get approval prior to booking an appointment ONLY IF you have had a previous Cosmetic Tattoo done by someone else, (regardless of how old or faded the tattoo is) its not considered touch up and full price will be applied. You MUST summit 3 CLEAR photos of your eyebrows (head turned slightly left, right, and facing forward) without any makeup and filter.
PLEASE NOTE: We can not always tattoo over a previous tattoo and sometimes removal/lightening is required prior your Cosmetic Tattoo appointment. An additional fee of $100 will be applied for COLOUR CORRECTION
Returning clients of Luvvi requesting an Annual Touch Up MUST summit 3 CLEAR photos of your eyebrows (head turned slightly left, right, and facing forward) without any makeup and filter (Unnecessarily overworking the skin and over saturation can create scar tissue and unflattering results. Only book Touch Ups on a need to basis to keep the integrity of your skin and tattoo looking soft and natural.)
Failure to text the required info can result in a forfeit of deposit and cancelation of appointment.
Clients are not able to book touch ups online. Please txt your full name, date and time desired, we will check when was your last visit to book accordingly and we will do our best to accommodate.
ALL DEPOSITS ARE STRICTLY NON TRANSFERABLE.
A deposit will be required to book an appointment and it will be added towards the full amount of the selected service(s) the day of.
Clients are allowed to reschedule their appointment online outside of the 48 hours timeframe.
If for ANY reason 48 hours notice has not been given your deposit will forfeited and another deposit will be required to reschedule.
If you do give 48 hours notice and don't reschedule your appointment your deposit will go on your file as a credit to use at a later date for cosmetic tattooing or any other beauty service.
If you are 20+ minutes late to your appointment we won’t be able to accommodate you. It is unfair to other clients to have to wait and we do not rush perfection. Your deposit will be forfeited and another deposit will be required to reschedule.
If you NO SHOW, or CANCEL, or RESCHEDULE the day of your appointment will automatically have your deposit forfeited and another deposit will be required to reschedule.